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Chris Smith

New Directions for EAP

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(This article first appeared in the March/April 2019 issue of the American Postal Worker magazine) 

By Human Relations Director Sue Carney

On Dec. 27, the United States Postal Service awarded a contract to New Directions Behavioral Health to provide Employee Assistance Program (EAP) services to USPS employees and their eligible family and household members. Founded in 1995, the company reports it is one of the fastest growing behavioral health care companies in the industry; providing assistance programs and consulting services to private and public health plans, student organizations, Fortune 100 companies, large and medium employers and labor groups – more than doubling its membership to 16 million members in the last five years.

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